Casey Reid — Interaction Design

Fintech Redesign

Fintech Redesign project preview
Final shipped design

Background

My Approach

Discovery

Facilitated collaborative workshops with product and engineering, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

$2.3M in incremental ARR. Since shipping, we've measured 35% reduction in support volume.

Fintech Redesign

Shipping quality design requires collaboration and iteration. Recent work has shown me why . The implications matter for teams and organizations.

Conclusion

Whether you're designing your product, this principle applies.